// EXAMPLES

Forms that turn a scan into a conversation.

Collect a service request, feedback or an issue report directly from the product page. Connect submissions to the next action with a workflow.

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From a watch to a repair request

A customer taps the watch strap's NFC tag and describes a broken clasp. The service request stays linked to the product and the supplied order reference.

Configuration

Choose required fields, consent text and form assignment. Configure a submission workflow.

After submission

Notify the service team and add a label for triage. A person reviews eligibility.

Animated preview

After-sales care

H—0024
Analog watch

Repair request024

Order referenceORD-2048

How can we help?The clasp needs a repair.

Email[email protected]

Ready for review

Route to the service team

Animated example with sample data. No form is submitted or message sent.

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Let customers shape the next collection

After trying the sneakers, the customer shares what fits and what could improve. An optional form captures the comment directly from the product page.

Configuration

Make the form optional and define when it appears. Map only the fields your destination needs.

After submission

Route the response to the team or send it to your CRM through a configured HTTP request.

Animated preview

Customer voice[ 024 / NFC ]

Sneaker / collection 024

The next collection starts with listening.

Product feedback

Comfortable fit; a wider size would help.

AAlex

Your product team / CRMResponse sent through a configured HTTP request

Animated example with sample data. No form is submitted or message sent.

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Turn a damaged package into a traceable report

A customer opens the product page and reports damaged packaging with a batch reference. The quality team receives the context it needs to investigate.

Configuration

Select the relevant products and identifiers. Agree which details the reviewer needs; configure notifications.

After submission

Add an issue label and notify the quality team for review.

Animated preview

Quality feedback

Batch referenceLOT-024

Issue description

The packaging arrived damaged.

Quality review

024

Packaging issueIssue label added

Notify the quality team

Animated example with sample data. No form is submitted or message sent.

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